Bookings cancelled less than 14 days prior to the first day of the booked period, then the deposit will be forfeited.
Earlier cancellations may incur a $10 administration fee that will be deducted from the deposit.
If the booking is made through a third party booking agency, then the third party agency cancellation policy may also apply.
As members of the Hosted Accommodation Australia Ltd association we have adopted their cancellation policy for Gift Certificates which is as follows:-
Terms and Conditions:
1. The B&B gift voucher holder must inform the accommodation provider
that they wish to use a gift voucher at the time enquiring about a booking.
2. Australian accommodation gift vouchers may be used as a deposit or
full payment of the tariff with any participating accommodation provider.
3. The gift vouchers are valid for twelve months from the end of the month
of purchase and no extensions are given.
However, gift vouchers may be used as a deposit for a forward booking
beyond the expiry date providing the accommodation provider receives
it before that date.
4. Gift vouchers are not redeemable for cash and no part refund will be given if
the value of the voucher is greater than the total tariff of the booking.